Settings

To update your password, login to My Account or the Woolworths Mobile app and select "Settings" from the menu and then select "Change password".
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1665 from your Woolworths mobile (it's a free call)

1300 10 1234 option 5 (normal charges apply)

9am to 5pm Monday-Friday (AEST/AEDT),

10am to 4pm Saturday

Closed on national public holidays

 

To update or change your SIM card, login to My Account or the Woolworths Mobile app and select "Settings" from the menu and then select "Change SIM card.
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1665 from your Woolworths mobile (it's a free call)

1300 10 1234 option 5 (normal charges apply)

9am to 5pm Monday-Friday (AEST/AEDT),

10am to 4pm Saturday

Closed on national public holidays

 

My Account: To reset your voicemail, login to My Account select "Settings" from the menu and then select "Voicemail reset"

Mobile App: To reset your voicemail, login to the Woolworths Mobile app and select "Settings" from the menu and then select "Voicemail settings".
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1665 from your Woolworths mobile (it's a free call)

1300 10 1234 option 5 (normal charges apply)

9am to 5pm Monday-Friday (AEST/AEDT),

10am to 4pm Saturday

Closed on national public holidays

 

My Account: To enable and disable voicemail, login to My Account select "Settings" from the menu and then select "Voicemail enable/disable"

Mobile App: To enable and disable voicemail, login to the Woolworths Mobile app and select "Settings" from the menu and then select "Voicemail settings".
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1665 from your Woolworths mobile (it's a free call)

1300 10 1234 option 5 (normal charges apply)

9am to 5pm Monday-Friday (AEST/AEDT),

10am to 4pm Saturday

Closed on national public holidays

 

To update your marketing preference, login to My Account or the Woolworths Mobile app and select "Settings" from the menu and then select "Marketing preferences.
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1665 from your Woolworths mobile (it's a free call)

1300 10 1234 option 5 (normal charges apply)

9am to 5pm Monday-Friday (AEST/AEDT),

10am to 4pm Saturday

Closed on national public holidays

 

To order a replacement SIM card, login to the Woolworths Mobile app and select "Settings" from the menu then select "Order Replacement SIM".

 

If you have upgraded to a new phone that takes a different sized SIM, one will be included with your order.

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1665 from your Woolworths mobile (it's a free call)

1300 10 1234 option 5 (normal charges apply)

9am to 5pm Monday-Friday (AEST/AEDT),

10am to 4pm Saturday

Closed on national public holidays

 

For parental controls, login to the Woolworths Mobile app and select "Parental Control" from the menu.
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1665 from your Woolworths mobile (it's a free call)

1300 10 1234 option 5 (normal charges apply)

9am to 5pm Monday-Friday (AEST/AEDT),

10am to 4pm Saturday

Closed on national public holidays

 

To enable/turn on and disable/turn off data for a service under your account, login to the Woolworths Mobile app and select "Parental Control" from the menu.
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1665 from your Woolworths mobile (it's a free call)

1300 10 1234 option 5 (normal charges apply)

9am to 5pm Monday-Friday (AEST/AEDT),

10am to 4pm Saturday

Closed on national public holidays

 

To share a view only login link for the Mobile App, login to the Woolworths Mobile app and select "Parental Control" from the menu.
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1665 from your Woolworths mobile (it's a free call)

1300 10 1234 option 5 (normal charges apply)

9am to 5pm Monday-Friday (AEST/AEDT),

10am to 4pm Saturday

Closed on national public holidays