5G Network

5G is the latest generation of mobile technology and is the next evolution of the mobile network following 3G and 4G.
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5G offers:
1. faster speeds
2. lower latency (i.e. faster response times) and
3. more capacity (more devices can connect to the same network at the same time) when compared to 4G.
In real terms, this means that you are less likely to deal with disruptions when sharing videos in crowded areas or notice as much buffering on high-quality videos.

Note: Woolworths Mobile does not offer a 5G network yet. 4G continues to provide great performance and meet the needs of our customers. We will continue to invest on the 4G network. 5G capable handsets are available to purchase for customers who would like to be 5G-ready.
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Woolworths Mobile does not offer the 5G network and there are no specific timings yet as the roll-out is only in its early stages. Rest assured we will keep you updated as roll-out progresses. 5G capable handsets are available to purchase for customers who would like to be 5G-ready.
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You will need a 5G compatible handset or device , a 5G plan and be in a 5G coverage area.
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Yes, you will require a device that is 5G capable and compatible with your mobile provider’s 5G technology. When outside of 5G areas, these devices will continue to operate on 3G or 4G (depending on specific device capability).
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No, a 4G handset will not support communications on the 5G network. However, 4G will be around for years to come.
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The 5G handset has a 5G enabling chip.
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This depends on how you use your 5G service. For example, if you increase the amount of time spent streaming video then yes, your data usage will increase. However, 5G alone does not require more data to use, it is the applications which you use that may consume more data.
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Unfortunately, we have seen some confusion online that we believe is the result of misinformation from
community groups advocating against 5G.

We are confident 5G adds no risk compared to existing technologies.

We rely on the expert advice of both the World Health Organization (WHO) and the Australian Radiation
Protection and Nuclear Safety Agency (ARPANSA) for overall assessments of health and safety impacts.
The WHO and ARPANSA advise that there is no substantiated scientific evidence that radio frequency
technologies that operate within national and international safety standards cause health effects.

You can read an independent assessment from ARPANSA here. (https://www.arpansa.gov.au/news/misinformation-about-australias-5g-network)

Further to this, research shows that 5G Electromagnetic Energy (EME) levels are similar to 3G, 4G and
Wi-Fi. The 5G EME levels measured were found to be well below the safety limits, and in many cases
over a thousand times lower.
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